Voicemail Instructions
Avaya IP Office Voice Mail
Logging In for the First Time
- Press message button or dial 3400
- Press #
- Enter your password 1001 followed by #
Record Your Name
- Press 1 to record
- Press 1 to stop recording
- Press # to accept or 1 to record again
Record Greetings
- For greetings press 3
- To create greetings press 1
- Enter your greeting number press 1-9
- Speak your greeting at the tone
- Press 1 to stop recording
- To play back press 23
- To confirm press #
Activate Greetings
- For greetings press 3
- To activate greetings press 3
- Enter a greeting number 1-9
- Select the call type 1-9
- To save press #
Call Types:
- All Calls 1
- Internal Calls 2
- External Calls 3
- Engaged Calls (Busy) 4
- No Reply (No Answer) 5
- Out of Hours 6
- Out of Service 7
- Default 8
- Default Temporary 9
- To Exit press #
To Deactivate a Greeting
- For greetings press 3
- To listen press 0
- Enter a greeting number 1-9
- To deactivate press *8
Press Option (Press 5)
- To change password press 4
- To record name press 5
Logging In Remotely
- Dial your direct number
- When your greeting plays, press *7
- Enter your ext plus #, enter your pwd plus #
Listening to Your Messages
- Press 2 to get messages
- Press 0 to skip header
- Press 1 to respond/forward
- Press *3 to delete
- Press # to skip message
While Listening
- Press 1 to skip greeting and start recording
- Press 2 to restart message
- Press 23 to replay header
- Press 3 to pause/resume
- Press 5 to rewind 5 seconds
- Press 6 to advance 5 seconds
After Listening
- Press 1 to reply/forward
- Press *3 to delete and continue to next message
- Press # to play next message
Additional Options
- Press *2 for previous message
- Press **8 to restore recently deleted message
- Press **9 to hang up and end voicemail
Reply to a Message
- Whilst listening to a message press 11
- To reply without original message press 6
- To reply with original message press 9
- When finished press #
Forwarding a Message
- Whilst listening to a message press 1
- To forward without a comment press 2
- To record a comment press #
- Enter mailbox number followed by #
- Enter # at the end of the list
- Press # to send